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2XU USA

When can I expect my order?

What courier do you use ?

Where can I track my Order?

Order taking longer than expected?

Shipping costs and how to avoid them?

Can I update my delivery address after my order is placed?

Can I Click and Collect my order?

Can I request an item by a certain date ?

Do you ship internationally?

Delivery

Need to make a return?

Can I return a final sale or clearance item?

How to make a return ?

If I need to return an item, who will be responsible for the delivery cost?

Can I return the order in store?

My item is damaged, help!

When will I get my refund?

Returns

Choosing the right size

What are the benefits of Compression?

What is mmHg?

How should Compression Tights feel?

How to put on Compression Tights?

What are the different pressure levels of Compression Tights?

How do I care for my Compression Tights?

Have I got the right size?

When should I wear compression?

Care Instruction for wetsuit

Products

How can I find my order history ?

I have a problem with my order

Why was my order cancelled?

Can I cancel or change my order?

How do apply a Promo Code?

Why is my promotional code not working?

What payment methods do you accept online?

Can my billing and shipping information be different?

Ordering

Who is 2XU ?

How can I contact customer service?

Where is my closest 2XU Store?

Do you have any promotions and discounts?

How do I change my email address ?

How do I unsubscribe from emails?

I used Paypal to pay, can I still get my refund?

Do you do wholesale orders?

How can I sign up to the mailing list?

Where can I find out about 2XU offers?

Do you offer gift cards?

General

Do your products come with a warranty or guarantee?

I believe my product is faulty, what do I do?

Do you offer warranty or repairs for Wetsuits?

Where can I find the full warranty and refund policy ?

Warranty and Repairs

Information about Sizing, Compression and Care for your product

Information about Payment Types, Gift Cards and other Ordering options