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Delivery

Delivery and shipping information

When can I expect my order?

Our warehouse team aims to process and pack orders as quickly as possible, but even with Express services, processing time may add 1–2 business days before shipment. Shipping Options:. Express Shipping (2-Day Air):. Arrives within 2 business days fro

What courier do you use ?

Our partnered courier is FedEx, UPS, US Postal Service (USPS), Ontrac

Where can I track my Order?

Once your order has been shipped, you’ll receive a shipping confirmation email that includes your tracking number. You can use this number to track your delivery on the partnered courier portal. USPS|. Ontrac|. FedEx|. UPS|

Order taking longer than expected?

Sometimes, there can be a delay in getting your parcel to you. If you have not received your order within 10 business days, please email us at [email protected] so we can help investigate and do everything we can to get your order to you.

Shipping costs and how to avoid them?

Standard Ground shipping is $9.95 for all orders under $99. Orders over $99 will qualify for free ground shipping. Express Shipping is $22 for 2-Day Air delivery. Orders over $150 will qualify for free express shipping. 2XU no longer offers free ship

Can I update my delivery address after my order is placed?

We totally get that things change, and we’ll do our best to help!. If your order hasn’t started processing yet, we might be able to update the address—just reach out to us as soon as possible. Once it's in the system though, we unfortunately can’t ma

Can I Click and Collect my order?

Unfortunately as we currently do not have a store in United States you are unable to click and collect your order. If you need your order ASAP please reach out to our customer service team at [email protected] and we will assist where possible.

Can I request an item by a certain date ?

We endeavor to dispatch your order as soon as possible, but we cannot guarantee delivery by a certain date. You will be given courier details to track your delivery.

Do you ship internationally?

You’ve reached our United States website, which only ships to addresses within United States. While 2XU products are available worldwide, orders must be placed through the website specific to your country of residence. To shop internationally, please