<hr id="isPasted"><h3 id="isPasted"><strong><span style="font-size: 24px;">How do I track my order?&#xA0;</span></strong></h3><ul style="list-style-type: square;"><li style="font-size: 18px;">You can do this by visiting your courier&apos;s website and inputting your tracking number, which be provided in an email once your package leaves our warehouse. Alternatively, there will be a direct link for your tracking details in the same email.</li></ul><hr><h3 id="what-is-the-eta-of-my-order"><strong><span style="font-size: 24px;">What is the ETA of my order?&#xA0;</span></strong></h3><ul style="list-style-type: square;"><li style="font-size: 18px;">Orders can take anywhere up to <strong>5-12 business days&#xA0;</strong>to arrive from when your order is placed, depending on when the purchase is made, the delivery location, and shipping method.<ul><li style="font-size: 18px;">Order processing time can range between 1-3 days before the order is shipped out due to Covid-19 Warehouse regulations and protocols, which may increase during peak seasons.</li><li style="font-size: 18px;">Orders placed<strong>&#xA0;before&#xA0;</strong><strong>12pm EST</strong> on weekdays will generally be processed the on same day.</li></ul></li><li id="isPasted" style="font-size: 18px;">Orders will ship out from our warehouse in California either via OnTrac, FedEx, or US Postal Service (USPS) depending on the shipping method.</li></ul><hr><h3 id="i-have-not-received-my-order"><span style="font-size: 24px;">I have not received my order?&#xA0;</span></h3><ul style="list-style-type: square;"><li style="font-size: 18px;">If your order is taking longer than expected to arrive please send an email to <a href="mailto:australia@2xu.com">usa@2xu.com</a> with your order number.</li></ul><hr><h3 id="isPasted"><strong><span style="font-size: 24px;">What is the cost of shipping?&#xA0;</span></strong></h3><ul style="list-style-type: square;"><li style="font-size: 18px;"><p id="isPasted">Express Shipping:&#xA0;</p><ul><li><p id="isPasted">Spend $150 or more and you&#x2019;ll get free express shipping.</p><p>$150 or less? Express shipping is charged at a flat rate of $12.50.</p></li></ul></li><li style="font-size: 18px;">Standard Shipping:<ul><li style="font-size: 18px;">Spend $99 or more and you&#x2019;ll get free standard shipping.<p>$99 or less? Standard shipping is charged at a flat rate of $8.95.</p><br></li></ul></li><li style="font-size: 18px;"><span dir="ltr" id="isPasted">2XU no longer offers free shipping on all Crew member purchases. We&apos;re pleased to offer free standard shipping on orders over $99, and free express shipping on orders over $150. Sign up to our newsletter to be the first to know about any current promotions.</span></li></ul><hr><h3 id="does-2xu-usa-ship-to-military-addresses"><span style="font-size: 24px;">Does 2XU USA ship to military addresses?</span></h3><ul style="list-style-type: square;"><li id="isPasted" style="font-size: 18px;">Yes<span style="font-size: 18px;">, 2XU USA does ship to military addresses but only via USPS Ground Shipping. We cannot ship to PO Box addresses using either Express or Priority shipping methods. Please fill in as much information in the shipping address section, but if you have any questions or concerns, feel free to email us at&#xA0;<a href="mailto:usa@2xu.com">usa@2xu.com</a>.&#xA0;<br></span></li></ul>

Delivery and Shipping information

For all inquiries please fill out the contact us form or send an email to: usa@2xu.com