<hr id="isPasted"><h3 style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-weight: 600; font-size: 24px; line-height: 32px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="what-is-the-right-size-for-me"><strong style="box-sizing: inherit; font-weight: 600;"><span style="font-size: 24px;">What is the right size for me?&#xA0;</span></strong></h3><ul style="list-style-type: square;"><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please use the size charts available to make an informed decision. The size charts are there to assist you to select an appropriate size. We have a various number of different charts for female, male and youth product types.&#xA0;</li><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can find a relevant size chart on the page of the product you are interested in. The chart is located next to the size grid selection</li><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 18px;">2XU will do our best to recommend when sizing up or down in a particular style, this is denoted in bold writing on the web page of the product. &#xA0;</span>&#xA0;</li></ul><hr><p><br></p><h3 style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-weight: 600; font-size: 24px; line-height: 32px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="what-is-the-eta-of-my-order"><strong style="box-sizing: inherit; font-weight: 600;"><span style="font-size: 24px;">What is the ETA of my order?</span></strong></h3><ul style="list-style-type: square;"><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Standard shipping can take anywhere up to 10 business days, depending what area you live. Our warehouse is based in California, USA.</li><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Express shipping is estimated to take no more than 3 business days after dispatching from our warehouse.&#xA0;</li></ul><hr><h3 style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-weight: 600; font-size: 24px; line-height: 32px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="how-do-i-return-my-products"><strong style="box-sizing: inherit; font-weight: 600;"><span style="font-size: 24px;">How do I return my product(s)?</span></strong></h3><ul style="list-style-type: square;"><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please click <a href="https://us.2xu.com/pages/returns-and-exchanges">here</a> and read our returns policy to ensure your item(s) are eligible for return.</li><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 18px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Returns for online purchases can be made via our Loop returns portal: <a href="https://2xu-usa.loopreturns.com/#/" style="box-sizing: inherit; background-color: transparent; color: rgb(0, 208, 132); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">2XU Loop Returns</a>. To reduce environmental impact you can re-use the 2XU parcel the goods came in. Place your products inside the parcel and remove the silver strip to engage the parcel&apos;s re-usable function. If you have torn open the parcel and can not reuse, you will have to purchase a parcel and this comes at your own cost.</li></ul><hr><h3 id="how-do-i-sign-up-and-become-a-2xu-crew-member"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 24px;"><strong>How do I sign up and become a 2XU Crew Member?</strong></span><strong><span style="font-family: Arial, Helvetica, sans-serif; font-size: 24px;">&#xA0;</span></strong></h3><ul style="list-style-type: square;"><li style="font-size: 18px;">Click on this link: <a href="https://us.2xu.com/account/register">Create Account &#x2013; 2XU</a> and fill in the form. Once successful an email will be sent to your nominated email address.</li></ul><hr><h3 style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-weight: 600; font-size: 24px; line-height: 32px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="why-is-my-promotional-code-not-working"><span style="font-size: 24px;">Why is my promotional code not working?&#xA0;</span></h3><ul style="list-style-type: square;"><li id="isPasted" style="font-size: 18px;">A promotion code may not work for a variety of reasons including: Code has reached its expiration date, the code has been used before or is for single use only, the user is on the incorrect 2XU website, etc. If you are experiencing problems with any promotional codes please email <a href="mailto:usa@2xu.com">usa@2xu.com</a> and we will be able to assist with any queries.</li></ul><hr><p><br></p>

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